Help Center

Invoices

How to find and review the billing records issued to your account.

Invoices lists the billing records Safepro has issued to you, each with an invoice number, amount, currency, and its issue and due dates.

Reviewing an invoice

  1. 1

    Open Invoices

    See every invoice issued to your account, with its number, amount, and issue date at a glance.

  2. 2

    Open one for details

    View the full amount, issue date, and due date, along with the invoice's description.

  3. 3

    Check its status

    A status badge shows whether it's unpaid, paid, overdue, or cancelled — see the table below.

Invoice statuses

unpaid

Issued and awaiting payment.

paid

Payment has been received.

overdue

Past its due date and still unpaid.

cancelled

No longer due.

Frequently asked

What currency will my invoices be in?

The preferred invoicing currency you set on your account (under Portal & Receipt Preferences when opening it) — this is for display formatting only, not a currency conversion service.

Can I pay an invoice through the portal?

The portal shows you the full details of every invoice; for payment arrangements, get in touch with our team.

An invoice shows the wrong amount or details — what should I do?

Contact us with the invoice number and we'll look into it.

Questions about a specific invoice?

Reach out with the invoice number and we'll help directly.