Help Center

Transport

How to request pickup and delivery for an asset, and follow it through to completion.

A transport request is a pickup-and-delivery job booked against one of your custody records — for example, moving an asset between locations, or arranging its collection.

Booking and tracking transport

  1. 1

    Open the relevant custody record

    Go to Custody Records and open the asset you need transported.

  2. 2

    Book transport

    In the "Book Transport" panel, enter the pickup address, the delivery address, and any notes for our logistics team.

  3. 3

    Submit the request

    Once booked, it appears under Transport with its pickup and delivery addresses and the date it was requested.

  4. 4

    Track its status

    Check Transport at any time to see where a request stands — see the statuses below.

Transport statuses

booked

Request received, not yet under way.

in transit

The asset is currently being moved.

delivered

Delivered to its destination.

cancelled

No longer proceeding.

Frequently asked

Where do I book a transport request?

From the custody record for the specific asset — open it under Custody Records and use "Book Transport."

Can I see all my transport requests in one place?

Yes — Transport lists every pickup and delivery request across all your custody records.

Is armored/secure transport used?

Safepro arranges secure logistics for assets it transports — custody continues under our chain-of-custody controls until delivery is complete.

Need to move an asset?

Book transport directly from the relevant custody record.